Our Purpose & Values

Empowering Pet Owners Through Knowledge & Choice

At Imperial Pets, I help pet owners make informed, confident decisions about their animal’s health, nutrition, and wellbeing.

I combine my background as a registered veterinary nurse with a holistic, evidence-aware approach, offering options and education that aren’t always discussed in the vet consult room, including natural nutrition, raw feeding, supplements, and lifestyle support.

I help owners understand all available options so they can choose what feels right for their pet, their values, and their situation.

Every recommendation is individual, practical, and rooted in real-world experience, because pets are family, and they deserve care that supports long, healthy, happy lives.

Claire, RVN, Proprietor

Not Your Average Pet Store

  • EXPERT ADVICE

    Owner and Veterinary Nurse Claire can help with a wide range of queries regarding your pets' diet and healthcare from a natural, holistic perspective. We strongly believe that a natural diet can help with many aspects of health related problems. If you would like to speak to Claire please click below to book a one to one appointment.

  • NATURAL ALTERNATIVES

    We offer a wide range of natural options that can help support pets with issues such as joints, skin sensitivities, digestive upsets, and common parasites including fleas, ticks, and worms. We also provide guidance on titre testing as an alternative approach to routine annual vaccinations.

  • A HOLISTIC APPROACH

    We approach every enquiry holistically, looking beyond individual symptoms to understand what may be contributing to them, rather than simply recommending products. Our aim is to support pets thoughtfully and responsibly, working alongside existing veterinary care.
Book a Free Health & Nutrition Appointment

Testimonials

  • Lorraine - 01/02/2026

    I was pleasantly surprised with the amount of stock there was in the shop that I could and did buy. Claire couldn’t do enough for me and was really friendly and knowledgeable on products for my dogs. I will definitely shop there again, I highly recommend this fantastic business.

  • Sarah-Jane - 20/01/2026

    One to one assistance for your pets needs. Good Advice for ailments. I can weigh my dog and also had bloods taken for immunity. Very happy with the service at Imperial Pets with Claire. Thank you

  • Lissa - 11/11/2025

    It took some trial and error until I found the raw food diet that suits my six month old puppy but Claire’s advice was invaluable and he is now thriving and looks forward to his meals. Fireworks season was not too bad with the use of tablets, a spray and drops that Claire has in stock, which I will use again in the run up to New Year’s Eve. There are quality products to choose from and she fitted puppy for his Perfect Fit harness. I now have his food on subscription and it is easy to make changes if needed. Puppy and I look forward to our visits to this unique and friendly shop.

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